This Privacy Policy (hereinafter referred to as the "Policy") explains how AROLDEV, SLU (hereinafter referred to as arol.dev) collects, uses, and protects the personal data of users who visit and interact with our website located at www.arol.dev (hereinafter referred to as the "Website"). By accessing and using the Website, you agree to the terms outlined in this Policy.

1. Data Controller

• Company Name: AROLDEV, SLU

• Tax Identification Number (CIF): B10765584

• Registered Address: Psg. del Mare Nostrum 15, 08039, Barcelona, Spain

• Email: hey@arol.dev

• Phone: +34 648 894 533

2. Personal Data We Collect

We collect and process the following personal data through the Website:

• For information or contact forms: Full name, email address, telephone number, address, company details, level of skill, service preferences, tuition payment preferences, and user objectives or goals.

• For online course purchases: Name, email address, and payment information processed securely through Stripe.

• Automatically through website tools: Data such as IP addresses, browser type, pages visited, session duration, and interaction data collected via Google Analytics, Hotjar, and similar technologies.

• For newsletters and marketing communications: Name and email address when voluntarily subscribed.

3. Purpose of Data Processing

The personal data collected is used for the following purposes:

• To provide information about our services and courses.

• To process and respond to requests submitted through our contact forms.

• To manage the sale and delivery of online courses.

• To improve the user experience through analytics and heatmap tools like Google Analytics and Hotjar.

• To manage customer relationships via our CRM system, Pipedrive.

• To send newsletters and marketing communications, where explicit consent has been provided.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When users provide explicit consent for specific purposes, such as subscribing to newsletters or submitting contact forms.

• Performance of a Contract: For the purchase and delivery of online courses.

• Legitimate Interest: For improving our services and managing customer relationships.

5. Data Sharing and Transfers

We may share personal data with the following third parties:

• Stripe: For secure payment processing.

• Google Analytics and Hotjar: For website analytics and user experience analysis.

• Pipedrive: For customer relationship management.

• Podia and Notion: For course delivery and content display.

• Other service providers, where necessary, for technical and operational purposes.

If any data is transferred outside the European Economic Area (EEA), such transfers are conducted in accordance with applicable data protection regulations, ensuring adequate safeguards are in place.

6. Data Retention

We retain personal data for the following periods:

• Data submitted via forms: Retained from the last interaction during the time the data is necessary or until a request for deletion is made.

• Payment and transaction data: Retained for the duration required by applicable accounting and tax laws.

• Analytics data: Retained during the time the data is necessary for statistical purposes.

• Marketing data: Retained until the user unsubscribes or withdraws consent.

7. User Rights

Users have the following rights regarding their personal data:

• Access: To know what data we hold about you.

• Rectification: To correct inaccuracies in your personal data.

• Erasure: To request the deletion of your data ("right to be forgotten").

• Restriction: To limit the processing of your data.

• Data Portability: To receive your data in a structured, commonly used format.

• Objection: To object to data processing for specific purposes.

• Withdrawal of Consent: To revoke consent at any time for processing activities based on consent.

To exercise these rights, please contact us at hey@arol.dev. We may require proof of identity to process your request.

8. Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure data storage, and regular system monitoring.

9. Cookies

The Website uses cookies to improve user experience and for analytics purposes. For more details, refer to our Cookie Policy.

10. Changes to This Policy

We reserve the right to update this Policy to reflect changes in our practices or applicable regulations. Users are encouraged to review this page periodically. The last update was on 23/08/2024.

11. Jurisdiction and Contact Information

This Policy is governed by Spanish law. For questions, concerns, or to exercise your rights, please contact:

• Email Address: hey@arol.dev

• Postal Address: Psg. del Mare Nostrum 15, 08039, Barcelona, Spain

By using the Website, you acknowledge that you have read and understood this Privacy Policy.